This position at Magnolia Houston Hotel will provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. S/he often provides the first point of contact for guests and is responsible for creating an excellent, memorable first impression. The Front Desk Supervisor is fully committed to ensuring that all procedures are performed to the department and property standards and serve as an ambassador for the property.

  Responsible for the management of the Front Desk functions ensuring quality guest service and adminitrative efficency. Directs, implements and maintains a service and leadership culture which encourages both associate and guests to seek moments to be extraordinary.

Provide guest service to Lounge guests during assigned shift

You will be a part of the Magnolia Houston Hotel  culinary team which masterfully crafts distinctive dishes and cultivates an authentic food experience for our guests. Your food knowledge will be put to the test as you prepare, cook, and garnish meals which are distinct by design, yet true to its place.

You are part of the Magnolia Houston Hotel  team that is empowered to provide exceptional cleaning service in all public areas, guest corridors, and other assigned areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

You will be an integral member of the Magnolia Houston Hotel team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.

The Housekeeping Room Inspector conductsinspections, and maximizes the efforts of the entire department in order to ensure compliance with all standards of guest satisfaction, cleanliness, sanitation and productivity and efficiency set by the Hotel. The Room Inspector’s position is to ultimately ensure that guests of the Magnolia Houston enter a unit that is clean, sanitary and welcoming. Each Inspector will play a vital housekeeping role in ensuring all guests experience the natural beauty comfort and custom hand finished details that our guest rooms offer.  They will work with business/department leadership and team members to ensure the effectiveness and overall success of the department.  

You are part of the Magnolia Houston Hotel team that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Provide guest service to Lounge guests during assigned shift