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You will be an integral member of the team at The Woodlands Resort that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
This position at The Woodlands Resort is the liaison between the Sales and/or Conference Planning Manager, Hotel Operational Departments, and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests for in house groups.
This position at The Woodlands Resort is responsible for the overall operation of the convention banquet space, meeting with guests to understand the requirements for their functions, and supervision of the banquet staff to ensure guests' requirements are met and exceeded.
Supervise, train, and inspect the performance of the Pool/Beach Staff, ensuring that all procedures are completed to the hotel's standards. Assist all guests at Pool/Beach facilities with towels, rentals, retail, and requests courteously and efficiently, according to standards. Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of The Woodlands Resort and Coraltree Hospitality, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.