The Associate Director of Sales will play a pivotal role in supporting the Director of Sales in all aspects of revenue generation, focusing on the group segment. This individual will assist in the development of action plans, performance management, and the execution of direct sales processes. The position is also directly responsible for generating revenue from a defined market, industry and/or key accounts.  The ideal candidate will possess excellent communication skills, be detail-oriented, and demonstrate adaptability in a dynamic environment.

  The Engineer III (Overnight) at Terranea Resort must poses knowledge of and experience in building maintenance to include; plumbing, electrical, painting, carpentry repairs, heating and air-conditioning operation and maintenance, knowledge of the proper use of hand and power tools.

  The Housekeeping Coordinator will provide clerical/secretarial and administrative support for the Housekeeping department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports, payroll, maintaining employee files and departmental records/logs.

The Head Golf Professional’s role at Terranea Resort is an opportunity for a progressive, energetic PGA professional to be integrally involved in the operation and group sales of a 9-hole par-3 golf course within the only oceanfront destination resort in Los Angeles. This key leadership role will play an integral part in the overall success of our golf operations at the resort. The Head Golf Professional will be responsible for overseeing staffing, scheduling, tournament ang group golf operations, and instruction to ensure an exceptional golf experience for our guests.  In addition to the 9-holes, a short-game practice area comprised of a large putting green and separate chipping green, and a 3 golf simulator studios will provide an ideal environment for short game lessons and clinics.  The golf department will work closely with all departments to ensure an excellent guest experience.

  Responsible for the management of all aspects of Catering Event and Conference Planning in accordance with Hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures.  Primary role will be servicing catering and group events.  

  - To provide an exceptional guest experience - Maintain the company image and vision statement - Participate in ongoing training and encourage the personal development of all associates

  In this position, you would be providing excellent customer service and assist in maintaining the appearance of the pool and surrounding areas. Must be detail oriented and able to work independently. Maintain the company image, vision statement, and Forbes standards.

  To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.

  - Maintaining a clean restaurant by bussing tables, sweeping and picking up trash from surrounding areas and bushes. - Lending additional support to the server and bartending team by restocking stations and providing refills or beverages to tables when necessary. - Providing an exceptional guest experience by maintaining the company vision statement

  You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A massage therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the massage therapist will also suggest products and services to meet the individual needs of each guest.

  Responsible for arranging, executing, and supervising all indoor and outdoor guests’ activity games and functions, while providing privacy and safety. This includes Resort Activities, Group Events, and Kid’s Club.

  Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities

To provide an exceptional guest experience.  Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing

  To provide an exceptional guest experience.  Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing.

  The Restaurant Coordinator position will handle guest inquiries for dining reservations pre arrival along with any in house guest request for all venues. Additional administrative duties include working closely with incoming inquires for large party events for the venues along with monitoring Opentable reservations for consistency and accuracy. During the holiday season the primary role of this positon will consist of working at the holiday desk.

  The Group Sales Manager will Plan, solicit, book (contract) and coordinate small group meetings and room sales to meet/exceed revenue & profit goals.

  You will be an integral part of the team by excelling in consistently providing meeting products to the property’s clients, focusing on proper meeting set-ups, break downs, and configurations.

  This position shall strive to provide exceptional service to both internal and external guests at all times. Clean and maintain all public hotel space including front entrance, lobby areas, restaurants, public restrooms, elevators, pool areas and service areas including employee locker rooms, offices and Housekeeping department, ensuring hotel's standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of the resort.

  Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets.  Deliver and retrieve items requested by guests and Floor Supervisor.

        Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  It is the responsibility of the Director of F&B to provide leadership and management for the Food & Beverage Division, including all Culinary, Restaurant, Beverage, Bar, Catering and Banquet Operations, and integrate its functions to serve local F&B and hotel guests. The food and beverage director oversees management, budget and operation of the food service establishment, catering services and kitchen, and maintains a close liaison with the sales department to ensure maximum profitability.

Assist in supervising, train and inspect the performance of the Pool, ensuring that all procedures are completed to the hotel's standards. Assist all guests at Pool facilities with towels, seating, retail and requests courteously and efficiently, according to standards. Maintain the cleanliness and organization of all supplies, equipment, work areas, and ensure guest safety and enjoyment. Assist where necessary to ensure optimum service to guests.

Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  - To provide an exceptional guest experience - Maintain the company image and vision statement - Participate in ongoing training and encourage the personal development of all associates

  The Executive Housekeeper at Terranea Resort is responsible for leading the Housekeeping and Laundry teams to perform at a five-star level of cleanliness and consistency. Supervise, train, and inspect the efforts of all positions to provide guest satisfaction in all guest rooms and public areas. This role involves managing a team of housekeeping staff, ensuring efficient scheduling, and maintaining inventory of cleaning supplies. The Executive Housekeeper plays a pivotal role in upholding the resort's reputation for luxury and excellence in hospitality.

  The Room Preventative Maintenance Program is looking for detailed oriented individuals to join their team!  In this role, you will responsible to ensure that all guestrooms are well-maintained, safe, and meet Forbes standards of cleanliness, comfort, and functionality.  Essentially you will be inspecting and correcting luxury hotel guestrooms to ensure five star accommodations.  This role is an intricate part of the engineering team, where you and team members will detail guestrooms with light painting, plumbing, electrical work and the use of hand tools for perfection of our affluent guests.  Training will be available for forward thinking individuals who are focused on ensuring flawless stays that meet luxury guest’s expectations.  

  Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Direct, train and monitor performance of Line Cooks.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  Responsible for the ultimate professional guest service.  Knowledge of product.  Service of all food and beverages to the guests.  Cleanliness of the entire Coffee shop area, inside and out.

  The Food & Beverage Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. The Food & Beverage Manager will assist in maintaining the Forbes Standards. They will Supervise, train and inspect the performance of the Pool/Beach Staff, ensuring that all procedures are completed to the hotel's standards.  Assist all guests at Pool/Beach facilities with towels, seating, rentals, retail and requests courteously and efficiently, according to standards. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort and CoralTree Hospitality, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.

  The Food & Beverage Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Food & Beverage Manager will assist in maintaining the Forbes Standards. The Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times. The Food & Beverage Manager will be responsible for exemplifying the Terranea Resort Culture as well as promoting Terranea Resort as both the Destination and Employer of Choice!  

  - Preparing all alcoholic or non-alcoholic beverages for guests - Assessing bar customer needs and preferences and be able to make personalized recommendations - Stock and maintain bar area to resort and health department standards - Provide an exceptional and memorable guest experience - Participate in ongoing training for professional development

  The Sales Coordinator role is responsible for supporting the National Sales Managers, Executive Meeting Managers, and executive managers in the sales department to ensure the sales of group business from a national market. Property responsibilities include but are not limited to all activities associated with the administrative support of the sales office.  Responsibilities include assisting National Sales Managers in all aspects of site tour pre planning as requested, creating proposals, contracts and client communications.  Additionally, the answering of phones and qualifying business for proper distribution to the appropriate sales manager is expected.  A working knowledge of Delphi, Cvent, and Knowland Group software is a plus.  The position must be proficient in the use of computer systems and have a proficient knowledge of various Microsoft office products.  This position serves as a first point of contact for future potential business of Terranea Resort and is expected to represent the Resort professionally in their interaction with potential group customers. The position requires a thorough understanding of direct sales, account deployment, and the distribution channels related to group room sales. Must be able to multi-task, problem solve, manage administrative expectations and be flexible and adaptable to differing situations.  Due to the intensity of interaction, excellent inter-personal skills are a must.   

  Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work.  Complete maintenance request work orders from all departments on a timely basis.  Participate in the preventive maintenance program for all building equipment and rooms.  Complete other special projects assigned periodically by the Director of Engineering.

  The Safety & Security Officer (Overnight) at Terranea Resort is responsible for the overall security of hotel guests and assets, and is responsible for monitoring assigned patrol areas.

  Adhere to hotel specifications and standards in operating the dishwashing machine to wash designated Restaurant and Kitchen wares, clean and maintain equipment and Dishwashing/ Kitchen/ Cafeteria/  Compactor and Storage areas. Assist in washing pots, pans and other Kitchen utensils/equipment.  Complete other special cleaning projects as assigned.

  Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  Play an ongoing role in the creation, execution and refinement of profitable financial strategies designed to maximize opportunities for Terranea Resort, while also ensuring excellence in the Company’s day-to-day financial accounting, reporting, analytical and planning functions, as well as the integration of best practices. Provide clear leadership and direction to the finance team while ensuring that the department’s work objectives are achieved on an ongoing basis. Along with the Assistant Director of Finance, create an accountable, communicative, team-oriented environment such that the finance team is striving to achieve and exceed expectations. Communicate and work effectively with other department managers across various functional lines to build and maintain productive relationships. Perform all of the above with the highest standard of excellence and integrity.

  Responsible to bill and collect all revenues owed to the company in an accurate, timely manner in accordance with accounting policies and procedures.

  The Senior Conference & Event Services Manager at Terranea Resort is responsible for the management of all aspects of Conference Service Planning in accordance with Hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures. Provide additional leadership as a senior member of the Conference Services team.

  Manages and provides for the safety and security of guests, employees, and hotel property in an effective, professional and guest-friendly manner commensurate with the demands of a five-star hotel. Provides such services in accordance with legal requirements. Oversees continuous security rounds and inspections of all guest and back of house areas. Directs proactive hotel safety and loss prevention efforts. Conducts investigations and provides timely follow-up concerning all hotel safety-related issues  

- Clear and reset tables - Prepping for service - Taking used plates, utensils and drinkware to the dishwasher area - Attention to detail - Responsible for problem solving and special requests - Providing highest quality of service to the customers - Arranging dining room to cater to number of guests - Ability to work as a team in a fast paced FORBES rated environment

  - Performing any task necessary to ensure a high quality customer experience - Ready to work in a fast paced environment that requires attention to detail and the ability to multitask - Coordinate food orders to guarantee timely and efficient delivery to guests - Maintain high food safety and sanitation standards

  To oversee and support the Spa Operations.  Being a point of contact and leadership for desk operations and the spa as a whole.  Responsible for quality control, cleanliness and mechanical condition of the Spa.  A key component of position is training development in desk knowledge of services, and most important to the position is excellence in delivering guest service.  Involved with hiring process, performance evaluations and coaching/counseling.  Assist in overseeing entire Spa as MOD.  

  - Preparing all alcoholic or non-alcoholic beverages for guests - Assessing bar customer needs and preferences and be able to make personalized recommendations - Stock and maintain bar area to resort and health department standards - Provide an exceptional and memorable guest experience - Participate in ongoing training for professional development

  To provide the best service possible to our guests and to seek moments to be extraordinary in everything we do. In this role, you will serve as an ambassador between multiple departments to deliver excellence to our group business.  You will also have the opportunity to lead and develop the Meetings & Events team.  You will support the department by ensuring a consistent execution of standards, while maximizing profitability and elevating the guest experience.  Implement the handling of group business from Sales Managers after bookings have taken place, follow through with the hotel operations team and complete pre and post conference procedures.

  This position is responsible for procurement of goods and services and the overall organization of the Banquet Department. The Banquet Office Supervisor will maintain vendor relations, inventory levels, cost controls, receipt and distribution of all goods utilized by the Banquet Department.  Additionally the Banquet Office Supervisor will be responsible for all daily administrative tasks that involve the day to day operation of the Banquet Department.

  Mar’sel Assistant Manager at Terranea Resort is responsible for providing assistance to the General Manager, and to ensure optimum performance, exceptional guest service and maximum profitability. They will train and motivate staff to exceed goals. They will assist in maintaining the AAA Four Diamond Standards and Four Star Forbes rating. Mar’sel Assistant Manager will oversee the beverage program for mar’sel as well as proper inventory in the storeroom, working with the Purchasing Department to keep PAR levels and ensure all beverage products are accurate and in line to our beverage lists.

  The Assistant Golf Professional’s role at Terranea Resort is an opportunity for a progressive, energetic PGA Class A Professional or PGA Associate to be integrally involved operation of a 9-hole par-3 golf course within the only oceanfront destination resort in Los Angeles.  In addition to the 9-holes, a short-game practice area comprised of a large putting green and separate chipping green will provide an ideal environment for short game lessons and clinics. The golf operations team will interact and collaborate closely with other recreation and service departments of the resort.

  Supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.