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Work directly with the Front Desk Team to block and coordinate guest room assignments in order to maximize room revenue and efficiencies based on guest arrival and departure patterns. In addition, work closely with Sales Managers and Conference Services Managers regarding the proper handling of groups, interacting with Housekeeping and Engineering regarding VIP arrivals and running various reports as needed....
Supervise, train and inspect the performance of In Room Dining Staff, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work...
The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct themself in a manner that...
Responsible to bill and collect all revenues owed to the company in an accurate, timely manner in accordance with accounting policies and procedures.
The Revenue Manager is integral to the success of the Hotel's Revenue Management team. The position will report to the Director of Revenue Strategy and act as the on-property revenue support for the Resort. This position’s responsibilities will include optimizing guestroom sales through producing and analyzing reports and assisting in the maintenance, organization, and distribution of data, inventory, and pricing...
Primary responsibility is to assist the Spa Director in providing leadership, direction and supervision of staff in the daily operations of the Spa, including, but not limited to, massage therapists, aestheticians, and salon. They will assist in overseeing the coordination of all providers, be directly involved in scheduling, as well as product inventory and ordering. The position will directly supervise: ...
Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.
Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.
- Maintaining a clean restaurant by bussing tables, sweeping and picking up trash from surrounding areas and bushes.
- Lending additional support to the server and bartending team by restocking stations and...
The Director of Leisure Sales (On Site), reporting directly to the General Manager, is responsible for the development of strategic plans to positively impact leisure and business travel market.
The Systems Administrator is integral to the success of the Hotel's Sales, Revenue, & Marketing strategy. The position will be responsible for the preparation & analysis of business intelligence reports, as well as the processing of sales leads coming into the resort, Group Sales turnovers and analysis, and the coordination of month end...
Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects assigned periodically by the...
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
- Oversee Catalina Kitchen culinary operations.
- Maximize net operating income and owner’s equity through sales generation and cost control procedures.
- Responsible for leadership of direct...
Ensure guest safety and maintain the cleanliness and organization of all supplies, equipment and work areas. Assist all guests at the pool facility with requests courteously and efficiently, according to standards.
Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests. Cleanliness of the entire Coffee shop area, inside and out.
- Clear and reset tables
- Prepping for service
- Taking used plates, utensils and drinkware to the dishwasher area
Process all soiled hotel bed linens, terry and food and beverages linens by operating all laundry/dry cleaning machinery in accordance to hotel`s standards. Keeping wash area clean at all times.
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort.
Oversee day-to-day reservations sales process, operations, inventory, and administration duties. This includes monitoring standard of performance for all reservations functions, on-going training and coaching, assisting in the administration of electronic marketing and overseeing the pre-arrivals coordination process, while maintaining full knowledge of resort accommodations and amenities. Act as a liaison between all operational departments. Ensure clear and...
We are seeking a dynamic and creative Social Media Manager (On Site) to elevate the digital presence of Terranea—A Forbes Four-Star Resort. This is an incredible opportunity for a talented Social Media Manager to embrace the luxury travel space, where you’ll have endless amazing locations to film and inspiring stories to tell. In this role, you will be responsible for creating high-quality, engaging...
Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects assigned periodically by the Director of...
Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.
We are seeking an experienced Nail Technician (On Call) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
We are seeking an experienced Nail Technician with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
We are seeking an experienced massage therapist (On Call) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
We are seeking an experienced massage therapist with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
Play an ongoing role in the creation, execution and refinement of profitable financial strategies designed to maximize opportunities for Terranea Resort, while also ensuring excellence in the Company’s day-to-day financial accounting, reporting, analytical and planning functions, as well as the integration of best practices. Provide clear...
The Director of Project will play a vital part in ensuring the owners and developers original resort design concept is kept intact. The position is responsible for managing capital project planning, oversight of all capital projects and special projects, to include, but are not limited to – architectural compliance, selection of vendors/construction partners, projects are within budget and completed in...
The Lobby Bar Busser/Food Runner assists and supports servers to ensure prompt service and guests satisfaction. They are responsible for maintaining cleanliness of dining room and equipment.
The Leisure Sales Manager (On Site) is responsible for developing and maintaining relationships with travel advisors, agency owners, consortia program managers and influencers. He or she will assist in defining and managing the strategic direction and tactical implementation of leisure room sales for 582 guest rooms, suites, casitas, villas and...
Manage group rooms reservations and inventory through effective administration and attention to detail to maximize room revenue and insure complete customer satisfaction.
The Housekeeping Coordinator will provide clerical/secretarial and administrative support for the Housekeeping department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports, payroll, maintaining employee files and departmental records/logs.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to...
- Performing any task necessary to ensure a high quality customer experience
- Ready to work in a fast paced environment that requires attention to detail and the ability to multitask
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You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
Terranea Resort is excited to offer an externship opportunity for students currently enrolled at the Culinary Institute of America. This position is designed for those interested in gaining hands-on experience during the upcoming externship semester.
This position is responsible to design individualized training programs and/or lead fitness classes for clients and guests, monitor client training sessions, and maintain records of client’s progress. Also monitors fitness facilities ensuring cleanliness, safety, and positive guest experiences.