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The Director of Leisure Sales is responsible for the development of strategic plans to positively impact leisure and business travel market.
We are seeking a dynamic and results-driven Director of Wedding Sales (On Site) to lead our sales team and drive revenue growth through the acquisition of new wedding clients. The Director of Wedding Sales will play a critical role in developing and implementing sales strategies, cultivating client relationships, and maximizing sales opportunities. This position requires a motivated and experienced sales...
The Information Technology Technician (On Site) will be responsible for supporting and maintaining the organization’s technology infrastructure. Ensure that all systems are accurately maintained and prompt response to IT requests are made. Ensure that all resort policies and procedures are adhered to per PCI, corporate and property standards. Ensure security efficiency of IT infrastructure....
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Directly manage the Guests Services department by providing supervision, training, scheduling and evaluating of performances of the Bell Persons and Experience Concierge ensuring that all procedures are performed to the hotel's standards. Secondarily, oversee/assist with the operation of the Front Desk and Call Center. Act as Manager on Duty when assigned. Performs the daily responsibilities of these positions...
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to...
- To provide an exceptional guest experience
- Maintain the company image and vision statement
- Participate in ongoing training and encourage the personal development of all...
The Senior Catering Sales Manager will play a pivotal role in driving revenue growth by proactively promoting and selling the resort for both social and corporate events with a heavy emphasis on weddings. They will secure event business through solicitation, prospecting, and lead response while maintaining Terranea’s established standards and maximizing revenue/profit potential. This role is responsible...
Planning and executing corporate group events including, but not limited to, activities, décor, entertainment and transportation, with the direction of the Destination Services Sales Managers. Assisting with all administrative tasks for the department as a whole.
The Food & Beverage Supervisor will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.
- Oversee Catalina Kitchen culinary operations.
- Maximize net operating income and owner’s equity through sales generation and cost control procedures.
- Responsible for leadership of direct...
Responsible for the management of all aspects of the Front Office functions (Front Desk and Call Center), in accordance with Terranea standards, AAA and Forbes Travel Guide Standards. Directs, implements and maintains a service and leadership culture which encourages both associate and guests to seek moments to be extraordinary.
Responsible for the upkeep, issuing and control of uniforms, including receiving and placing all uniforms in the correct number. Hanging and steaming uniforms before placing in slot. Conducting Inventories. Maintain area in a neat and orderly manner.
Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other...
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
Assisting with all administrative tasks for the Destination Services department, including managing event calendars, delivery schedules, sales presentations, event billing, purchase orders, vendor correspondence and general office duties.
Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects...
The Conference Services Manager at Terranea Resort is responsible for the management of all aspects of Conference Planning in accordance with Hotel standards. Coordinates details and menus for...
- Able to explain ingredients, preparation techniques and available substitutions
- Knowing of and able to talk to customers about daily specials
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This position is responsible for receiving and delivering all food, beverage and other related products as well as maintaining the storerooms. This position is also responsible to prioritize and create a continuous flow of work in the Purchasing Department as it pertains to Receiving and Warehouse practices, as well as proper food and beverage...
Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants, and House Attendants, ensuring that all procedures are complete to the resort’s standards. Assist where necessary to ensure optimum service to guests.
Are you ready to help shape the future of luxury travel and hospitality? CoralTree Hospitality is seeking an exceptional Director of Sales to join our dynamic team at Terranea. The Director of Sales leads revenue generation for the group segment, focusing on optimizing the sales team's productivity through development, coaching, and motivation. This role involves generating revenue from...
The Guest Service Agent is responsible for greeting and welcoming guests, initiating the overall first impression of our guest’s experience both at the Front Desk and utilizing the resort’s telephone system. You will check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. In addition, the Guest Service Agent will promptly answer phones...
The Reservations Sales Agent (On Site) will handle high volume phone calls, manual tracking reports, detailing downloaded reservations from central reservations and insure customer satisfaction.
The general purpose of the Director of Engineering is managing the Resort's Engineering Department, including all related activities including participation in executive committee meetings; establish and maintain preventative maintenance programs for all equipment, systems, guestrooms and public areas/general maintenance; participate in effective...
To direct and oversee all areas pertaining to the fitness area including guest service, staff supervision, Spa, Member programs, administration and budget control. Participate in the “Manager on Duty” program as scheduled and in the absence of other Spa Managers.
The Experience Concierge is the primary sales advocate to create a comprehensive resort experience. You will promote resort services and amenities as well as connect the guest to local and authentic experiences in the community. You will facilitate the discovery of resort amenities by warmly greeting and assisting guests at the Experience Center. ...
The Conference Concierge is responsible for the organization and filing for the Banquet Department as well as typing of letters and correspondence for the Department. This position also entails operations involved in the Business Service Center. Including typing, assistance with computer, faxing, shipping of boxes and packages for the guests and all billing as a result of services rendered.
The Activities Leader will be responsible for arranging, executing, and supervising all indoor and outdoor guests’ activity games and functions, while providing privacy and safety. This includes Resort Activities, Group Events, and Kid’s Club.
The Assistant Director of Food & Beverage will serve as the leader in assigned venues. The Assistant Director of Food & Beverage will market creative ideas to promote business; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistent with 4/5 Star standards. Additionally, the Assistant Director of Food...
Terranea Resort is currently seeking a dynamic and analytical Director of Revenue Management (Onsite) to join our team. Our luxury resort, nestled in Rancho Palos Verdes, offers a multi-room category experience, providing an ideal backdrop for those seeking a career in revenue optimization within the hospitality industry. As the Director of Revenue Management, you will play a pivotal role in shaping our revenue...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A massage therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the massage therapist will also suggest products and services to meet the individual needs of each guest.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
As a retail associate located in pointe discovery, you are expected to assist guests with retail purchases, while maintaining a polished, professional and engaging demeanor. This also includes assisting with the stocking, merchandising and overall cleanliness of the retail space. On occasion, you will be...
The Food & Beverage Supervisor will train, inspect, and supervise the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a...
Manage group rooms reservations and inventory through effective administration and attention to detail to maximize room revenue and insure complete customer satisfaction.
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the Culinary Department. Ensure that all processes and procedures are adhered to according to Terranea Resort Standards.
This position reports to the President of Terranea Resort and will play an integral part contributing to strategic priorities as part of the Executive Committee Team. This position is supported by the Director of Finance and is responsible for playing an ongoing role in the creation,...
- Maintaining a clean restaurant by bussing tables, sweeping and picking up trash from surrounding areas and bushes.
- Lending additional support to the server and bartending team by restocking stations and...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A massage therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the massage therapist will also suggest products and services to meet the individual needs of each guest.
Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities
To provide an exceptional guest experience. Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing.
The Restaurant Coordinator position will handle guest inquiries for dining reservations pre arrival along with any in house guest request for all venues. Additional administrative duties include working closely with incoming inquires for large party events for the venues along with monitoring Opentable reservations for consistency and accuracy. During the holiday season the primary role of this positon will consist...
The Group Sales Manager will Plan, solicit, book (contract) and coordinate small group meetings and room sales to meet/exceed revenue & profit goals.