Provides courteous, professional and efficient services to internal or external callers/guests by utilizing hotel telephone system, radios, and multiple computer software and company resources to fulfill requests, answer questions and provide solution to problems for guest satisfaction. 

  Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Direct, train and monitor performance of Line Cooks.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  - Preparing all alcoholic or non-alcoholic beverages for guests - Assessing bar customer needs and preferences and be able to make personalized recommendations - Stock and maintain bar area to resort and health department standards -

  The Food & Beverage General Manager will oversee catalina kitchen restaurant.  They will provide oversight and management to all operations of all restaurant business; directly responsible for the performance of the Dining Room, Bar and Host Station. Will manage the training of all staff to ensure excellent service standards while coaching and growing Food and Beverage leaders, maximizing revenue/profits...

  Responsible for the management of all aspects of the Front Desk functions in accordance with Terranea standards, AAA and Forbes Travel Guide Standards. Directs, implements and maintains a service and leadership culture which encourages both associate and guests to seek moments to be extraordinary.

  The Accounting Specialist provides accounting and clerical support to the accounting department. 

Assist in supervising, train and inspect the performance of the Pool, ensuring that all procedures are completed to the hotel's standards. Assist all guests at Pool facilities with towels, seating, retail and requests courteously and efficiently, according to standards. Maintain the cleanliness and organization of all...

  Fitness Attendant maintains the fitness center, to include keeping cardio equipment clean, ensuring equipment is placed back in proper location, and setting up and breaking down classes. Attendant meets and greets guest/members and is constantly circulating to remain visible and approachable throughout their shift.

  Responsible for the ultimate professional guest service.  Knowledge of product.  Service of all food and beverages to the guests in guest rooms, suites and hospitalities suites.  Cleanliness of the entire Room Service area and Hotel tower.  

    To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.

  The Senior Conference & Event Services Manager at Terranea Resort is responsible for the management of all aspects of Conference Service Planning in accordance with Hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures. Provide...

  The Safety & Security Officer is responsible for the overall security of hotel guests and assets, and is responsible for monitoring assigned patrol areas.

  To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.

  Greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.

- Clear and reset tables - Prepping for service - Taking used plates, utensils and drinkware to the dishwasher area

- To provide an exceptional guest experience - Maintain the company image and vision statement - Participate in ongoing training and encourage the personal development of all...

  We are seeking a dynamic and results-driven Director of Wedding Sales (On Site) to lead our sales team and drive revenue growth through the acquisition of new wedding clients. The Director of Wedding Sales will play a critical role in developing and implementing sales strategies, cultivating client relationships, and maximizing sales opportunities. This position requires a motivated and experienced sales...

  Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  - Preparing all alcoholic or non-alcoholic beverages for guests - Assessing bar customer needs and preferences and be able to make personalized recommendations - Stock and maintain bar area to...

  The Senior Catering Sales Manager will play a pivotal role in driving revenue growth by proactively promoting and selling the resort for both social and corporate events with a heavy emphasis on weddings. They will secure event business through solicitation, prospecting, and lead response while maintaining Terranea’s established standards and maximizing revenue/profit potential. This role is responsible...

  The Food & Beverage Supervisor will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a...

  - Oversee Catalina Kitchen culinary operations. - Maximize net operating income and owner’s equity through sales generation and cost control procedures. - Responsible for leadership of direct...

  Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work.  Complete maintenance request work orders from all departments on a timely basis.  Participate in the preventive maintenance program for all building equipment and rooms.  Complete other...

    Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work.  Complete maintenance request work orders from all departments on a timely basis.  Participate in the preventive maintenance program for all building equipment and rooms.  Complete other special projects...

  - Able to explain ingredients, preparation techniques and available substitutions - Knowing of and able to talk to customers about daily specials -

  Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants, and House Attendants, ensuring that all procedures are complete to the resort’s standards.  Assist where necessary to ensure optimum service to guests.

  The general purpose of the Director of Engineering is managing the Resort's Engineering Department, including all related activities including participation in executive committee meetings; establish and maintain preventative maintenance programs for all equipment, systems, guestrooms and public areas/general maintenance; participate in effective...

  The Activities Leader will be responsible for arranging, executing, and supervising all indoor and outdoor guests’ activity games and functions, while providing privacy and safety. This includes Resort Activities, Group Events, and Kid’s Club.

  You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

  You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A massage therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the massage therapist will also suggest products and services to meet the individual needs of each guest.

  You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.  

  Knowledge of and experience in building maintenance to include; plumbing, electrical, painting, carpentry repairs, heating and air-conditioning operation and maintenance, knowledge of the proper use of hand and power tools.

  Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Maintain organization, cleanliness and sanitation of work areas and equipment.

  Supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the Culinary Department. Ensure that all processes and procedures are adhered to according to Terranea Resort Standards.

  You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A massage therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the massage therapist will also suggest products and services to meet the individual needs of each guest.

  Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities

  To provide an exceptional guest experience.  Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing.

  The Group Sales Manager will Plan, solicit, book (contract) and coordinate small group meetings and room sales to meet/exceed revenue & profit goals.

  Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets.  Deliver and retrieve items requested by guests and Floor Supervisor.

  - To provide an exceptional guest experience - Maintain the company image and vision statement - Participate in ongoing training and encourage the personal development of all...

  - Preparing all alcoholic or non-alcoholic beverages for guests - Assessing bar customer needs and preferences and be able to make personalized recommendations - Stock and maintain bar area to...

  The Sales Coordinator (On Site) role is responsible for supporting the National Sales Managers, Executive Meeting Managers, and executive managers in the sales department to ensure the sales of group business from a national market. Property responsibilities include but are not limited to all activities associated with the administrative...

  To oversee and support the Spa Operations.  Being a point of contact and leadership for desk operations and the spa as a whole.  Responsible for quality control, cleanliness and mechanical condition of the Spa.  A key component of position is training development in desk knowledge of services, and most important to the position...

  The Sous Chef at Terranea Resorts' Cold Kitchen will supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the...

  The Food & Beverage Supervisor at Terranea Resorts Lobby Bar will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests.

  The Sous Chef at Terranea Resort's bashi restaurant will supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the Culinary...

  The Sous Chef inTerranea Resorts In-Room Dining kitchen will supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities.Participate in planning of the Culinary...

  Plan, prep, set up and prepare quality products in all areas of the Pastry/Bake Shop to include, but not limited to, pastries, desserts, breads, ice creams, sorbets, creams, simple syrups, jams, displays/centerpieces in accordance with departmental quality standards and...

  This position is responsible to design individualized training programs and/or lead fitness classes for clients and guests, monitor client training sessions, and maintain records of client’s progress. Also monitors fitness facilities ensuring cleanliness, safety, and positive guest experiences.