The Human Resources Administrative Assistant will provide administrative support to the People Services Department (HR). The Admin. Assistant will have areas of full responsibility as well as marginal responsibilities outlined below.
The Food & Beverage Manager will oversee the In-Room Dining operation, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work...
Planning and executing corporate group events including, but not limited to, Activities, décor, entertainment and transportation, with the direction on the Destination Services Sales Manager. As well as assisting with all administrative tasks for the department as a whole.
Manage group rooms reservations and inventory through effective administration and attention to detail to maximize room revenue and insure complete customer satisfaction.
The Executive Director of Safety, Security & Risk Management serves as the strategic leader of the hotel’s safety and security function, providing executive-level oversight to ensure a secure and well-protected environment for guests, associates, and assets. This role is responsible for developing long-term safety and security strategies, ensuring compliance with all regulatory requirements.
The Leisure Sales Manager is responsible for developing and maintaining relationships with travel advisors, agency owners, consortia program managers and influencers. They will assist in defining and managing the strategic direction and tactical implementation of leisure room sales for 582 guest rooms, suites, casitas, villas and bungalows....
This position is responsible for assisting in the accurate and timely processing of payroll for all resort employees. The Payroll Clerk will ensure compliance with federal, state, and local regulations, as well as internal policies and procedures, while providing exceptional support to staff and management.
The Safety & Security Officer is responsible for the overall security of hotel guests and assets, and is responsible for monitoring assigned patrol areas.
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
The Sales Manager (On-Site) at Terranea Resort will plan, solicit, book (contract) and coordinate small group meetings and room sales to meet/exceed revenue & profit goals.
Supervise, train and inspect the performance of assigned laundry attendants on all procedures are completed to the hotel`s standards. Assists where necessary to ensure optimum service to employees.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide...
The Food & Beverage Supervisor will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a...
Supervise, train and inspect the performance of assigned Floor Supervisor, Rooms Control, Floor Attendant, Guest Room Attendant, Turndown Attendant, Uniform Supervisor, Uniform Attendant, Seamstress, Linen Room Attendant, Public Space Supervisor and Public Space Cleaner ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to...
The Food & Beverage Supervisor will train, inspect, and supervise the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a...
- To provide an exceptional guest experience
- Maintain the company image and vision statement
- Participate in ongoing training and encourage the personal development of all...
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide...
The Engineering Painter 3 is responsible for the repair, maintenance, upkeep and replacement of the property’s cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with resort standards and will also assist in other areas of Engineering as assigned.
- To provide an exceptional guest experience
- Maintain the company image and vision statement
- Participate in ongoing training and encourage the personal development of all...
This position is responsible for receiving and delivering all food, beverage and other related products as well as maintaining the storerooms. This position is also responsible to prioritize and create a continuous flow of work in the Purchasing Department as it pertains to Receiving and Warehouse practices, as well as proper food and beverage...
The Food & Beverage Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. S/he will train and motivate staff to exceed goals. The Food & Beverage Manager will assist in maintaining the Forbes Standards. The Food & Beverage Manager shall strive to provide exceptional service to both...
With an energetic and positive demeanor and an anticipatory service mindset, reservations sales lead agent handles high volume phone calls selling with enthusiasm, process tracking reports, detail downloaded reservations from central reservations while ensuring high customer satisfaction. Assists Reservations Supervisor and...
To provide an exceptional guest experience. Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing.
The Reservations Sales Agent (On Site) will handle high volume phone calls, manual tracking reports, detailing downloaded reservations from central reservations and insure customer satisfaction.
The Executive Sous Chef is responsible for directing and over-seeing the entire food service operations, throughout the property both Restaurants and Banquets. Provide the optimal service possible while operating within predetermined budgetary guidelines and/or limitations. This position is responsible for providing overall...
Work directly with the Front Desk Team to block and coordinate guest room assignments in order to maximize room revenue and efficiencies based on guest arrival and departure patterns. In addition, work closely with Sales Managers and Conference Services Managers regarding the proper handling of groups, interacting with Housekeeping and Engineering regarding VIP arrivals and running various reports as needed....
Supervise, train and inspect the performance of In Room Dining Staff, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work...
Responsible to bill and collect all revenues owed to the company in an accurate, timely manner in accordance with accounting policies and procedures.
Primary responsibility is to assist the Spa Director in providing leadership, direction and supervision of staff in the daily operations of the Spa, including, but not limited to, massage therapists, aestheticians, and salon. They will assist in overseeing the coordination of all providers, be directly involved in scheduling, as well as product inventory and ordering. The position will directly supervise: ...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the kitchen and In-room dining area.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Ensure guest safety and maintain the cleanliness and organization of all supplies, equipment and work areas. Assist all guests at the pool facility with requests courteously and efficiently, according to standards.
Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests. Cleanliness of the entire Coffee shop area, inside and out.
- Clear and reset tables
- Prepping for service
- Taking used plates, utensils and drinkware to the dishwasher area
Process all soiled hotel bed linens, terry and food and beverages linens by operating all laundry/dry cleaning machinery in accordance to hotel`s standards. Keeping wash area clean at all times.
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
Greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.
Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.
We are seeking an experienced Nail Technician (On Call) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
We are seeking an experienced Nail Technician with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
We are seeking an experienced massage therapist (On Call) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
We are seeking an experienced massage therapist with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
The Lobby Bar Busser/Food Runner assists and supports servers to ensure prompt service and guests satisfaction. They are responsible for maintaining cleanliness of dining room and equipment.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and maintenance of the buffet areas of the restaurant.
The Housekeeping Coordinator will provide clerical/secretarial and administrative support for the Housekeeping department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports, payroll, maintaining employee files and departmental records/logs.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.