Knowledge of and experience in building maintenance to include; plumbing, electrical, painting, carpentry repairs, heating and air-conditioning operation and maintenance, knowledge of the proper use of hand and power tools.
Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects...
The general purpose of the Chief Engineer at Terranea Resort is managing the maintenance of all the mechanical, electrical, and plumbing (MEP) systems throughout the hotel and managing the Engineering department, establish and maintain preventative maintenance programs for all equipment, systems, guestrooms and...
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Supervise, train and inspect the performance of In Room Dining Staff, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work...
- To provide an exceptional guest experience
- Maintain the company image and vision statement
- Participate in ongoing training and encourage the personal development of all...
The ideal candidate for the Director of People Services role at Terranea Resort is a competent and confident leader in overall people strategy. An individual with firsthand experience in a complex resort, challenged labor market, and has demonstrated an ability to apply innovative solutions to staffing. They'll have a proven background in the oversight of training and development implementation, a strong legal orientation in California, and extensive experience in union avoidance. This individual is an associate centric leader that inspires people, but also is known to hold people accountable for their performance; brings innovative compensation program ideas that have...
The Leisure Sales Manager (On Site) is responsible for developing and maintaining relationships with travel advisors, agency owners, consortia program managers and influencers. He or she will assist in defining and managing the strategic direction and tactical implementation of leisure room sales for 582 guest rooms, suites, casitas, villas and...
The Executive Housekeeper at Terranea Resort is responsible for leading the Housekeeping and Laundry teams to perform at a five-star level of cleanliness and consistency. Supervise, train, and inspect the efforts of all positions to provide guest satisfaction in all guest rooms and public areas. This role involves managing a team of housekeeping staff, ensuring efficient scheduling, and maintaining inventory of cleaning...
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide...
The Director of Marketing is a dynamic leader with a passion for innovation, meticulous organization, and a results-driven mindset. This is an on-site role responsible for developing and executing Terranea's comprehensive marketing strategy. This role drives awareness, guest engagement, and revenue growth across multiple platforms. Working alongside business unit leaders across the resort, the Director of Marketing will...
Plan, solicit, book (contract) and coordinate small group meetings and room sales to meet/exceed revenue & profit goals.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Manage group rooms reservations and inventory through effective administration and attention to detail to maximize room revenue and insure complete customer satisfaction.
The Associate Director of Sales will play a pivotal role in supporting the Director of Sales in all aspects of revenue generation, focusing on the group segment. This individual will assist in the development of action plans, performance management, and the execution of direct sales processes. The position is also directly responsible for generating revenue from a defined market, industry and/or key accounts. The...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.
Supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the Culinary Department. Ensure that all processes and procedures are adhered to according to Terranea Resort Standards.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Assistant Banquet Manager will help the Banquet Manager in supervising the overall operation of the Banquet Department (Group meals, Pantry/kiosk service, Bar service, and event décor/entertainment).
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
Assist in supervising, train and inspect the performance of the Pool, ensuring that all procedures are completed to the hotel's standards. Assist all guests at Pool facilities with towels, seating, retail and requests courteously and efficiently, according to standards. Maintain the cleanliness and organization of all...
Fitness Attendant maintains the fitness center, to include keeping cardio equipment clean, ensuring equipment is placed back in proper location, and setting up and breaking down classes. Attendant meets and greets guest/members and is constantly circulating to remain visible and approachable throughout their shift.
Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests in guest rooms, suites and hospitalities suites. Cleanliness of the entire Room Service area and Hotel tower.
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
- Clear and reset tables
- Prepping for service
- Taking used plates, utensils and drinkware to the dishwasher area
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to...
The Food & Beverage Supervisor will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a...
Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants, and House Attendants, ensuring that all procedures are complete to the resort’s standards. Assist where necessary to ensure optimum service to guests.
The Reservations Sales Agent (On Site) will handle high volume phone calls, manual tracking reports, detailing downloaded reservations from central reservations and insure customer satisfaction.
The Activities Leader will be responsible for arranging, executing, and supervising all indoor and outdoor guests’ activity games and functions, while providing privacy and safety. This includes Resort Activities, Group Events, and Kid’s Club.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the Culinary Department. Ensure that all processes and procedures are adhered to according to Terranea Resort Standards.
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to...
The Sous Chef at Terranea Resorts' Cold Kitchen will supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the...
The Food & Beverage Supervisor at Terranea Resorts Lobby Bar will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests.
The Sous Chef at Terranea Resort's bashi restaurant will supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities. Participate in planning of the Culinary...
The Sous Chef inTerranea Resorts In-Room Dining kitchen will supervise, coordinate, and participate in activities of cooks and other kitchen personnel engaged in preparing and cooking foods in the resort’s dining facilities.Participate in planning of the Culinary...
Plan, prep, set up and prepare quality products in all areas of the Pastry/Bake Shop to include, but not limited to, pastries, desserts, breads, ice creams, sorbets, creams, simple syrups, jams, displays/centerpieces in accordance with departmental quality standards and...
This position is responsible to design individualized training programs and/or lead fitness classes for clients and guests, monitor client training sessions, and maintain records of client’s progress. Also monitors fitness facilities ensuring cleanliness, safety, and positive guest experiences.
You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort.
This position shall strive to provide exceptional service to both internal and external guests at all times. They are responsible for turndown service and maintaining the cleanliness of guest rooms, corridors and public areas as assigned. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Terranea Resort.